HYLINE PULLETS ARE AVAILABLE EACH WEEK THROUGH

OUR SIMPLE REGISTRATION PROCESS

Thank you for your interest in our Hyline pullets. Please read the following information before registering to purchase. The information contained below answers pretty much every question we are asked, and it is important you understand our process and conditions of sale before proceeding to register to purchase. Our Registration is simple and easy to follow:

"WHEN ARE PULLETS AVAILABLE?"

We have an allocated amount of birds available each week to offer those that register. The birds we will have available by registration are between 16 - 20 weeks and starting to lay or not far off laying.

Appointments are available for collection of birds on Friday/Saturday's each week. Every Wednesday morning the registration application will change over to the following week collection. This is currently being done on a week by week basis only. Registrations will remain open until our allocated amount of hylines for that week have been registered for. Dates are very clear on our form and its important to note the date upon registration as this is a revolving process. The appointment times offered will be on a Friday and Saturday only between 10am and 3.30pm and we will ask you to suggest three times on the date you nominate to ensure we offer you a appointment time that suits you best. You will be offered one of the appointment times you have nominated.

"WHAT PRICE ARE THE BIRDS?"

Our Hylines are $45 each and fully vaccinated.

You will be required to pay for your hylines at time of collection.

"HOW DO I ORDER HYLINES?"

**Please read all the information provided on this page before registering to purchase with our business. It is particularly important to read the information provided regarding the boxes you are required to bring with you (BELOW) and the nutritional requirements our birds require** Customers that do not bring suitable transport as listed below will be refused sale.

Registration is simple. Once you have read through this information on this page there is a link to take you to our registration form. We are hoping our registration process makes birds available to all that are wanting them, in a fair and stress free way and offers you all the information that you require prior to purchase.

Once you have completed the registration form, you will be offered an appointment time to collect by text message to your mobile phone. Once you confirm the appointment time we offer you in the text message, your registration is complete.

"WHY DO WE HAVE TO MAKE AN APPOINTMENT?"

Pre- Covid we offered our hylines in our store for customers to just pop in and purchase when they wanted them, many customers would be disappointed when we had sold out for the day and were not re stocking until the following week (our hylines are grown and raised off site and brought to our business for your appointment). Some customers may have travelled some distance to purchase and were extremely disappointed to find we could not help them on arrival. We have found many customers find our registration process simple and love the knowledge that we will have the correct amount of birds available for them at the time their appointment is arranged and can pre prepare for their new pets.

It is important that you arrive on time for your appointment and you bring with you the correct type and size of boxes/carriers to take your new pets home in.

Offering appointments to each customer ensures that we do not have a large volume of customers arriving at one time and allows us to implement social distancing which is important for everyone.

WANTING TO KNOW MORE ABOUT HYLINES BEFORE ORDERING? unsure of whether Hylines are the right bird for your family, and want to know more about them before ordering? CLICK HERE to read more about keeping hylines

Needing supplies for your new pets? no problem! we are Tasmania's exclusive bird and poultry supply shop and offer the very best range of products at the very best prices, along with the very best advice on how to care for your new pets! We would love to help you with all the supplies you need. From chicken coops to bedding, worming and lice and mite control, nesting boxes, feeders and drinkers to the correct diet for your new pets... we have the lot! We offer multiple ways to shop with us (see right) and offer a full range of take home brochures on how to care for your new pets moving forward.

*It is important to note that hylines require a very specific diet to stay healthy and have a very different nutritional requirement to heritage breed poultry. We have noticed many customers have pre purchased feed prior to their appointments and have purchased feed that is not suitable, please take the time to read the provided information HERE in order to ensure you are aware of what we recommend. All our recommended products are available to purchase at the time of your appointment at our retail store.

Hylines that do not get a high protein meat based layer pellet adlib will develop health problems due to nutritional deficiencies. Not all "high performance" or "high protein" feeds are meat based (some are vegetarian protein) and it can be confusing to the consumer, we have made it easy to identify what suits on our checklist

TOP TIP: Typically the health issues hylines will experience if fed the incorrect diet comes in the form of egg perotinitis, egg bound, birds stop laying or have trouble laying regularly, egg deformaties and other health problems can also occur, even fatalities. Nutritional deficiencies build up over time and are very hard to rectify once they occur, which is why it is important to feed them right from the beginning. We discuss this in more detail on THIS page under the IMPORTANT NUTRITIONAL ADVICE section.

We offer our customers multiple ways to shop with us: 

1) Browse at your leisure in our retail store in Margate - located at 38 Miandetta Drive Margate Tasmania. Our business hours are Tuesday to Saturday from 10am - 4pm. You are welcome to shop anytime that suits you, including prior to your appointment time.

2) Online shopping. Choose your delivery/pick up method:

- free click and collect pick up (*see details here)

- in store pick up or

- have your order delivered to your door with our free local delivery (*see details here) or our courier service

To simplify things for our customers, we have compiled a SUPPLIES CHECKLIST for those customers wishing to take a more detailed look at the supplies we recommend for your new pets HERE and you can browse our products through our online store HERE.

EASY PICK UP OPTION: You are welcome to place a order through our online store and our staff can pack and have your order ready to collect at the same time as your appointment - please just process your order at least 24 hours prior to your appointment in order for our staff to have your order processed and leave a note at the checkout process advising you wish to have your order ready for your scheduled appointment.

3) Phone ordering - call us on 0362671554 to order your supplies over the phone and we can have your order ready for you at your scheduled appointment (payment is required at time of ordering) 

EDIT: 14/10/22 - CARDBOARD BOXES ARE NOW AVAILABLE FROM OUR STORE FOR PURCHASE
We have now sourced some suitable boxes for our customers to purchase to make collecting your birds much easier than trying to source your own suitable boxes.  

Some customers found sourcing boxes difficult, so we now have "Chicken Boxes"  available at the time of collection if required.  

Boxes will cost $5.00 each and will accomodate 2 birds per box

If you wish to bring your own boxes they MUST comply with the below specifications.  Customers that do not bring suitable boxes will need to purchase our available cartons or refused sale

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Sadly this needs to be said in a more forceway and direct way than we have previously written guidelines on as I have become increasingly horrified on what people are expecting our staff to put live animals into to take home, and as a ethical business this is one thing I will not be negotiable on, and stand very firm on. This not only puts our staff in a very awkward and upsetting position, customers have become increasingly abusive and argumentative when we have needed to refuse sale due to customers refusing to read the information below and arriving with carriers we have clearly noted as unsuitable.  

I cannot emphasize this enough: the way a bird is transported dictates how well that bird moves forward with how that bird settles in to the new home. Incorrect transportation can cause a large degree of stress on a bird, and stress can be fatal. Incorrect transportation can cause injuries to birds and fatalities. As a business, we also have transportation laws we need to obide by with regards to the transportation of live animals. A bird that has been stressed can suffer health problems and ongoing laying issues, so please read the following carefully before continuing your registration:

BY REGISTERING TO PURCHASE you are agreeing to bringing the correct containers in the terms and conditions of the registration or agreeeing to purchase the required boxes from our business at the time of collection.  You are also agreeing that you have read this information in the questions at the registration form. Failure to comply with this will result in our business refusing sale to you.

Please see our examples above in picture form on what is acceptable (with green tick)

It does not have to be difficult or complicated but it does need to be suitable, and it DOES need to be the measurements (or larger) listed here in our guidelines.

THESE GUIDELINES SUIT FOR TWO BIRDS for a local journey; those travelling extremely long distances or expecting longer durations of time in transport (over 45 minutes) will require larger boxes with adequate ventilation.  Please contact our business on 62671554 if you are unsure or wish to discuss what is required  

WHEN PURCHASING MULTIPLE BIRDS PLEASE ENSURE YOU HAVE ADEQUATE BOXES FOR THE AMOUNT PURCHASING.  

OPTION 1)

A box that can contain two or more birds together. Height of the box is just as important as width and length. For two birds the ideal box size is:

60cm L x 40cm D x 50cm H

(see pictures above) Boxes require a lid that can be closed by our staff easily we cannot tape extra bits on, tie cable ties, and blankets and towels are NOT acceptable as tops!

OPTION 2)

Pet carriers and animal crates with solid bases of the dimensions listed above

OPTION 3) We now have boxes available for purchase at our business if you do not wish to bring your own suitable boxes.  Our boxes cost $5 each and will house 2 birds for transportation 

What is unsuitable transportation?

our staff will refuse sale if you bring any of the following (please see pictures above marked with red cross)

X Reflex paper boxes, wine boxes (too small!) boxes are required to be the sizes listed left in the acceptable sizes suggestions or larger

X Feed bags

X Possum traps

X Plastic crates or metal boxes such as toolboxes

X Crates that require blankets or something (rope, cable ties) to be tied to contain birds

X Small boxes shorter in height than 40cm in height - please see accepted box size above

When considering what to bring to carry your birds home in, please consider you are transporting live animals, not a plant from a garden centre or nuts and bolts from a hardware shop! The box needs to be a safe and sturdy box to house two full sized hens TOGETHER. Birds travel better if we can fit two birds together in one box, and here are some good examples (above) - these suggestions are to suit 2 birds in each box, you will require one of these for each lot of two birds you are wishing to purchase

Lastly .... some final words before ordering your new pets!

1) We will only have birds available to those that register and receive a collection notice from us via text message. Please do not come to our business to purchase hylines unless you have received a appointment time from us. We only have birds to offer those that have successfully registered with this registration process.

2) You cannot change the quantity of birds or the appointment time after registration is complete and confirmed. If you wish to discuss this further please contact our business on 0362671554 in our business hours.

3) We do not recommend introducing one bird to a existing flock and therefore we do not offer registrations for one bird.  Chickens are flock animals and only do well in a flock environment.  Generally if one bird is introduced to a existing flock that bird will be "outlawed" from the flock indefinitely and often bullied by the remaining flock members.  We recommend a flock of 3 or more birds for the best wellbeing of the animals.  With this in mind, our business will not offer the sale of one bird in any circumstances. 

3) We cannot hold birds. They will be ONLY be available on the day that is listed in this post each week at the appointment time we arrange with you.

4) If you wish to order 10 or more birds a deposit of $100 is required at the time of ordering.  Our business will contact you on the mobile number provided at the time of registration for the deposit payment by credit card.

4) CANCELLATION POLICY: We have a strict cancellation policy due to the fact our birds are bred offsite and only are available at our business for the appointment scheduled.  Birds are ordered in advance and therefore cancelled appointments need to be rehomed quickly as we do not have facilities to house uncollected birds on our premises.  Once registered and an appointment time is offered, you are then committed to collect your purchase at the time arranged. Please be mindful of this when completing your registration form and ensure you are available when confirming your appointment time by text. 

Cancellations will be charged a non refundable non transferable fee of $25. This is payable by credit card at the time of cancellation. If you wish to cancel your appointment you will be required to contact our business on 0362671554 within our business hours only.  Customers that cancel appointments that wish to rebook in the future will be required to pay our cancellation fee at the time of the cancellation and would be required to pay the full amount of their order in advance prior to booking an appointment in the future. 

Any appointment times that are not adhered to at a time that is scheduled will not be offered birds from our business at any time in the future.  

By submiting your registration you are agreeing to our terms and conditions of sale as listed on this page, and therefore it is our right to refuse sale to person(s) that do not follow our guidelines. Person(s) that do not follow guidelines on multiple occasions will be refused sale on birds in the future and further registrations will be not be accepted.

WHAT YOU SHOULD CONSIDER BEFORE REGISTERING TO PURCHASE:

Please give careful consideration when purchasing our hylines that you are prepared to offer a suitable home for them lifelong rather than purchasing on a whim. Hylines require a high protein diet and will require a number of health checks throughout the year. To read more about hylines - click here to consider these important facts

We take great pride in selling healthy, happy birds, however we have no control over live animals once they leave our property and therefore we do not offer returns, exchanges or refunds on live animals.